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Selfridges
Write to: Customer Relations Team Leader, Selfridges, 400 Oxford Street, London W1A 1AB.
Marks and Spencer
Complain whenever you find an M&S store with piped music and you may prevent its spread throughout branches of this retailer. Complain to: Retail Customer Services, Chester Business Park, Wrexham Road, Chester CHA 9GA. Tel. 0845 3021234. Website: www.marksandspencer.com
British Home Stores
A complaint can be sent from the company webpage at:
www.bhs.co.uk/
Debenhams
A complaint can be made from the company website at: http://www.debenhams.com/
Click on Customer Services at the top of the page.
Telephone Muzak
Scottish Power
Acknowledge that they have the option to give customers silence whilst on hold on the telephone but they will only do this at the customer’s request.
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